PriChat
Privacy Policy
Respect
for your privacy is coded into our DNA. Since we started PriChat,
we’ve aspired to build our Services with a set of strong privacy principles in
mind.
PriChat provides messaging services to users around the world. Our
Privacy Policy helps explain our information (including message) practices. For
example, we talk about what information we collect and how this affects you. We
also explain the steps we take to protect your privacy – like building PriChat so delivered messages aren’t stored and giving you
control over who you communicate with on our Services.
This Privacy Policy (“Privacy
Policy”) applies to all of our apps, services, features, software, and website
(together, “Services”) unless specified otherwise.
Information
We Collect
PriChat receives or collects information when we operate and
provide our Services, including when you install, access, or use our Services.
Information
You Provide
- Your Account Information.
You provide your mobile phone number to create a PriChat
account. You provide us the phone numbers in your
mobile address book on a regular basis, including those of both the users
of our Services and your other contacts. You confirm you are authorized to
provide us such numbers. You may also add other information to your
account, such as a profile name, profile picture, and status message.
- Your Messages.
We do not retain your messages in the ordinary course of providing our Services
to you. Once your messages (including your chats, photos, videos, voice
messages, files, and share location information) are delivered, they are
deleted from our servers. Your messages are stored on your own device. If
a message cannot be delivered immediately (for example, if you are
offline), we may keep it on our servers for up to 30 days as we try to
deliver it. If a message is still undelivered after 30 days, we delete it.
To improve performance and deliver media messages more efficiently, such as
when many people are sharing a popular photo or video, we may retain that
content on our servers for a longer period of time.
- Your Connections.
To help you organize how you communicate with others, we may create a group
of your contacts for you, and you can create, join, or get added to groups,
and such groups get associated with your account information.
Automatically
Collected Information
- Usage and Log Information. We collect service-related, diagnostic, and
performance information. This includes information about your activity
(such as how you use our Services, how you interact with others using our
Services, and the like), log files, and diagnostic, crash, website, and
performance logs and reports.
- Transactional Information. If you pay for our Services, we may receive
information and confirmations, such as payment receipts, including from
app stores or other third parties processing your payment.
- Device and Connection Information. We collect device-specific information when you
install, access, or use our Services. This includes information such as
hardware model, operating system information, browser information, IP
address, mobile network information including phone number, and device
identifiers. We collect device location information if you use our
location features, such as when you choose to share your location with
your contacts, view locations nearby or those others have shared with you,
and the like, and for diagnostics and troubleshooting purposes such as if
you are having trouble with our app’s location features.
- Status Information.
We collect information about your online and status message changes on our
Services, such as whether you are online (your “online status”) and when
you last updated your status message.
Third-Party
Information
- Information Others Provide About You. We receive information other people provide us, which
may include information about you. For example, when other users you know
use our Services, they may provide your phone number from their mobile
address book (just as you may provide theirs), or they may send you a
message, send messages to groups to which you belong, or call you.
- Third-Party Providers. We work with third-party providers to help us operate,
provide, improve, understand, customize, support, and market our Services.
For example, we work with companies to distribute our apps, provide our
infrastructure, delivery, and other systems, supply map and places
information, process payments, help us understand how people use our
Services, and market our Services. These providers may provide us
information about you in certain circumstances; for example, app stores
may provide us reports to help us diagnose and fix service issues.
- Third-Party Services.
We allow you to use our Services in connection with third-party services.
If you use our Services with such third-party services, we may receive
information about you from them; for example, if you use the PriChat share button on a news service to share a news
article with your PriChat contacts, groups on
our Services, or if you choose to access our Services through a mobile
carrier’s or device provider’s promotion of our Services. Please note that
when you use third-party services, their own terms and privacy policies
will govern your use of those services.
How
We Use Information
We use all the information we have
to help us operate, provide, improve, understand, customize, support, and
market our Services.
- Our Services.
We operate and provide our Services, including providing customer support,
and improving, fixing, and customizing our Services. We understand how
people use our Services, and analyze and use the information we have to
evaluate and improve our Services, research, develop, and test new
services and features, and conduct troubleshooting activities. We also use
your information to respond to you when you contact us. We use cookies to operate, provide, improve,
understand, and customize our Services.
- Safety and Security.
We verify accounts and activity, and promote safety and security on and
off our Services, such as by investigating suspicious activity or
violations of our Terms, and to ensure our Services are being used
legally.
- No Third-Party Banner Ads. We do not allow third-party banner ads on PriChat. We have no intention to introduce them, but
if we ever do, we will update this policy.
- Commercial Messaging.
We will allow you and third parties, like businesses, to communicate with
each other using PriChat, such as through order,
transaction, and appointment information, delivery and shipping
notifications, product and service updates, and marketing. For example,
you may receive flight status information for upcoming travel, a receipt
for something you purchased, or a notification when a delivery will be
made. Messages you may receive containing marketing could include an offer
for something that might interest you. We do not want you to have a spammy experience; as with all of your messages, you
can manage these communications, and we will honor the choices you make.
Information
You And We Share
You share your information as you
use and communicate through our Services, and we share your information to help
us operate, provide, improve, understand, customize, support, and market our
Services.
- Account Information.
Your phone number, profile name and photo, online status and status
message, last seen status, and receipts may be available to anyone who
uses our Services, although you can configure your Services settings to
manage certain information available to other users.
- Your Contacts and Others.
Users with whom you communicate may store or reshare
your information (including your phone number or messages) with others on
and off our Services. You can use your Services settings and the block
feature in our Services to manage the users of our Services with whom you
communicate and certain information you share.
- Third-Party Providers. We work with third-party providers to help us operate,
provide, improve, understand, customize, support, and market our Services.
When we share information with third-party providers, we require them to
use your information in accordance with our instructions and terms or with
express permission from you.
- Third-Party Services.
When you use third-party services that are integrated with our Services,
they may receive information about what you share with them. For example,
if you use a data backup service integrated with our Services (such as iCloud or Google Drive), they will receive information
about what you share with them. If you interact with a third-party service
linked through our Services, you may be providing information directly to
such third party. Please note that when you use third-party services,
their own terms and privacy policies will govern your use of those
services.
Managing
Your Information
If you would like to manage or
change your information, we allow you to do that through the following tools:
- Services Settings.
You can change your Services settings to manage certain information
available to other users. You can manage your contacts, groups, and
broadcast lists, or use our block feature to manage the users with whom
you communicate.
- Changing Your Profile Name and Picture, and Status
Message. You can also change your
profile name, profile picture, and status message at any time.
- Deleting Your PriChat
Account. You may delete your PriChat account at any time (including if you want to
revoke your consent to our use of your information). When you delete your PriChat account, your undelivered messages are deleted
from our servers as well as any of your other information we no longer
need to operate and provide our Services. Be mindful that if you only
delete our Services from your device, your information may be stored with
us for a longer period. Please remember that when you delete your account,
it does not affect the information other users have relating to you, such
as their copy of the messages you sent them.
Law
And Protection
We may collect, use, preserve, and
share your information if we have a good-faith belief that it is reasonably
necessary to: (a) respond pursuant to applicable law or regulations, to legal
process, or to government requests; (b) enforce our Terms and any other
applicable terms and policies, including for investigations of potential violations;
(c) detect, investigate, prevent, and address fraud and other illegal activity,
security, or technical issues; or (d) protect the rights, property, and safety
of our users, PriChat.
Our
Global Operations
You agree to our information
practices, including the collection, use, processing, and sharing of your
information as described in this Privacy Policy, as well as the transfer and
processing of your information to the United States and other countries
globally where we have or use facilities, service providers, or partners,
regardless of where you use our Services. You acknowledge that the laws,
regulations, and standards of the country in which your information is stored
or processed may be different from those of your own country.
Updates
To Our Policy
We may amend or update our Privacy
Policy. We will provide you notice of amendments to this Privacy Policy, as
appropriate, and update the “Last Modified” date at the top of this Privacy
Policy. Your continued use of our Services confirms your acceptance of our
Privacy Policy, as amended. If you do not agree to our Privacy Policy, as
amended, you must stop using our Services. Please review our Privacy Policy
from time to time.